Ru

Family Smile

A dental clinic

2025–2026

Social and maps for a clinic in a small town

A dental practice in Lodeynoye Pole came to us to strengthen the clinic's social channels and the founder's own profile. We ran no advertising: reach grows by 20% or more every month on content alone, and the enquiries come from the Yandex Maps listing.

SMMContentAnalytics
Two staff at the clinic entrance

The brief

The clinic had no strategy, no brand book and no idea how many enquiries came from social. The feeds were being kept, but there was nothing to connect them to an appointment.

The geography adds its own limits: in a small town the audience is finite, and growth here is not counted in reach but in whether the person reached the chair.

What we did

01

Built the strategy and presented it

We put together the marketing strategy and the brand book, and agreed a year-long sprint with the key lines of work for each quarter.

02

Put shoots on a regular footing

We direct the photo and video shoots: the material goes to social, to the website and into the listings on the platforms.

03

Made VK the principal channel

Of the two main channels it is VK that brings the clinic its enquiries, so the bulk of the content and the community work went there.

04

Built out the Yandex Maps listing

We checked and completed the opening hours, the links, the ways to get in touch and the address, widened the categories and set out the clinic's particulars and credentials.

05

Gave every treatment its own entry

All 85 of the clinic's treatments are entered separately with photographs that meet Yandex's requirements for business content.

06

Filled in the Stories panel

Where the clinic is, how to book and who works there — the three things people look for first — are lifted to the top of the listing.

+42%

Maps profile visits

+34%

Website visits

+26%

Call button taps

Dental models and a shade guide
A drawer of instruments
A patient in the chair
The clinic team

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Yaroslav Lasch

Co-founder

Yaroslav Lasch

Co-founder of the studio: strategy, media and business development — from the first conversation with a client to the media plan review.

Over eleven years in marketing, ten of them in the advertising industry. Founder of Saint-Digital, co-founder of AdTonic; Acting CCO at Hybe.io. Sits on the state examination board of the Graduate School of Management, St Petersburg University.

Clients: VTB (₽4bn+ in media budgets), CDS, Growfood, Samsung, Nike, Novartis, Sandoz, The Coca-Cola Company, Alfa-Bank, MOEX, Binance, Uber, Revolut, Burger King, Glorax, Gazprom Neft, more.tv, Samokat.

strategymedia planningbusiness development
Ilya Gushchin

co-founder

Ilya Gushchin

Co-founder of the studio. A serial entrepreneur: he builds and launches businesses, from a communications agency to a law firm.

Co-founder of the communications agency Pravda, of AdTonic and of the law firm Gushchin and Partners. Over ten years in marketing and advertising.

A marketing degree from Peter the Great St Petersburg Polytechnic University, and a seat on the state examination board of the Graduate School of Management, St Petersburg University. Recorded a strategic marketing course for the Polytechnic University.

strategic marketingadvertisingpartnerships
Andrey Simakov

product

Andrey Simakov

Builds products that solve a real user problem and return measurable value to the business.

A product manager with an engineering background: he worked his way up from design engineer to running products.

Owns the product at every stage — researches what users need, shapes and prioritises the backlog, ships the MVP and grows the solution one iteration at a time. Leans on product analytics: decisions come from the data, and what shows a result is what gets scaled.

user researchbacklogproduct analytics
Valentina Dubrovina

performance

Valentina Dubrovina

Sees to it that advertising does more than reach the right people — that it pays. Which is why CPL, ROI and cost-of-sale come first, not CTR and CPC.

Ten years in digital marketing. Four of them spent promoting concerts and festivals: she started as a copywriter, worked with content and partners, and grew into running projects. Then she realised what she liked most was paid search and paid social.

Works in media planning and analytics. She knows that behind a successful campaign are not magic and a lucky creative but dozens of spreadsheets and hundreds of rows of carefully segmented keywords and ads.

paid searchpaid socialmedia planning
Ekaterina Zantman

smm

Ekaterina Zantman

Sees to it that the social strategy does not stay in the deck but turns into content people want to watch, save and buy from.

A social media specialist with over six years behind her. She makes the content, puts the strategy together, writes the copy, and keeps every channel working on a business goal rather than merely being "run".

Produces shoots end to end — from the idea and the references to the crew, the location and the finished content — and works with influencers: finds the creators, negotiates, briefs them, tracks the results. She does not believe in collaborations for reach: if a creator doesn't fit the audience or the brand's goal, pretty numbers don't impress her.

social mediaproductioninfluencers
Igor Kolesnik

design

Igor Kolesnik

Makes the whole site — from structure and layout through markup to deployment, with no hand-off halfway.

A web and product designer who came into design from engineering. The habit stayed: understand how the thing works first, open the layout second. He works at both ends — award-worthy creative sites, where everything rests on the idea and the motion, and complex interfaces and design systems, where everything rests on the rules.

Builds in Astro: static sites that open fast and can be edited afterwards without a developer. He owns more than the layouts and the code — the build, the fonts, the weight of images and video, caching and compression on the server, the enquiry forms. This site was made the same way.

interfacesastrofront-end
Darya Bashmakova

graphic design

Darya Bashmakova

Owns the way the studio and its clients look: identity, layouts, banners — everything the eye reaches before the text.

A graphic designer. She builds the identity and the way it lives on in layouts: logo, type pairings, colour, grid — and the rules that keep it standing once she is not in the room.

Draws the ad layouts, the decks and the content packaging for each channel. She holds that design works not when it is beautiful but when the message lands at first glance.

identitylayoutsdecks
Kristina Shmeleva

projects

Kristina Shmeleva

Sees an idea through into something real: she gathers the people, the tasks and the resources into one system and carries the project through to the result.

She can talk to everyone — the owner and the client, the designer, the developer, the contractor. She takes the chaos apart, puts it in order and tells the team exactly what we are making, why, and by when.

She holds the whole project — from the first idea and the breakdown of the work through to launch and the final numbers.

planningcoordinationdeadlines